We accept payment by Visa and Mastercard

Gift card purchase and payment are not available at this time.

Shipping is 9.99 $ for orders under 75.00 $ (before taxes).

Shipping is free for orders of 75.00 $ and more (before taxes).

We use the standard delivery service of Canada Post. Delivery time is 2 to 5 days, depending on the region. Please note that due to the pandemic and the current situation, order preparation and delivery may take longer than usual. We will do our best to ship your orders as soon as possible.

At this time, delivery outside of Canada is not available.

Merchandise can be returned to our warehouse by mail up to 30 days after delivery. A return label is included with your merchandise. If the label is missing or lost, please contact customer service to receive a new label.

No. All items purchased through the Claudel website must be returned to our head office using the return label included in your package.

No. All items purchased through the Claudel website must be returned to our head office using the return label included in your package.

Returns for exchange or refund are free.

Your refund is made using the same payment method.

The refund period is 2 to 5 days after receipt of the return.