Termes and Conditions

The following conditions of use govern access and use of the claudellingerie.com site and it is essential to take them into account during your shopping experience. By accessing this website, you agree to these terms of use and applicable laws. If you do not agree to these terms, please do not access or use any features permitted on our website.

The terms and conditions of use may be changed, in whole or in part, without notice. Continued use of the website represents your agreement to the terms of use and their modifications, as well as your acceptance of the guidelines and practices relating to the operations of the claudellingerie.com website.

These terms apply to all users of the site, regardless of currency, unless otherwise specified. By agreeing to make online purchases on claudellingerie.com, you also accept all rights and obligations relating to the use and policies of the site. You also agree that you are of legal age to accept the terms and conditions and to be bound by these terms.

The prices of the items displayed on this site are in Canadian dollars. Some of the products for sale on this site may be withdrawn without notice.


Before placing your order on claudellingerie.com, you must review your purchases on an order confirmation page. You will be able to obtain details regarding the items ordered, shipping costs, taxes, as well as the total amount.

When you confirm this order, you consent to the purchase of the selected items and the payment of the associated costs. Your order will be processed by Claudel Lingerie when you receive a confirmation email stating that your order is accepted. Products ordered may not be available as stocks are not guaranteed at the time of purchase. You will receive a delivery confirmation and an estimate of the delivery time. The total amount of your purchase will be charged using your chosen payment method.

Claudel Lingerie reserves the right to refuse, cancel or limit orders if a dispute relating to previous orders subsists or if a legitimate reason for doubt persists as to the abnormality of an order, preventing Claudel Lingerie from processing said order, before or after payment.


The size and color of the items offered on the Claudel Lingerie site are subject to product availability and may not be available for immediate delivery. Claudel Lingerie may cease production or delivery of certain items at any time, without notice. If this should happen, Claudel Lingerie will notify you by email of a later delivery date, or you may cancel the order or any of the items ordered.


We strive to keep our inventories up to date. However, during the processing of your order, an item may be out of stock. If one or more items are not available, a customer service representative will contact you as soon as possible.


Unless mentioned otherwise, all content, data, graphics, photographs, images, sounds, videos, software, trademarks, service marks, trade names and other information (collectively, the “Content”) which appear on this website are the exclusive property of Claudel Lingerie. Each visitor agrees to abide by this policy, and Claudel Lingerie reminds you that the content is protected by Canadian and international copyright and trademark laws.

You may not modify, copy, reproduce, publish, display, transmit, distribute, screen, perform, transfer, or sell any content or create derivative works thereof, without the prior written consent of Claudel Lingerie. You may download, print, and reproduce the content for your personal information, if you retain all copyright notices and other proprietary rights notices (exclusive rights) it contains, and that you cite its URL. It is strictly forbidden to reproduce all or part of the content for the purpose of resale or distribution without the prior written permission of Claudel Lingerie. If you would like written permission to reproduce content, please contact Claudel Lingerie customer service.